Frequently Asked Questions

Everything you need to know about your luxury fashion experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days, while express options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please use our online portal to generate a prepaid return label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We partner with certified suppliers to ensure all fabrics meet our high standards for quality and environmental responsibility.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.